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ABOUT US

Meet Your Serafina Travel Team

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DONNA MCGOUGAN

Travel Advisor / Owner
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RENEE TSANG

Travel Advisor / Owner

When great minds think alike, two heads are always better than one. Donna and Renee have come together to combine their brilliance into serving seasoned travellers who are looking for more. More value, more time and more experiences.

Dont' let the details overwhelm you! Let the experts take care of you every step of the way!
Ready to experience stress-free vacation planning? We’d love to show you how; let’s connect on a complimentary consultation call.

Meet Donna

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I’ve always loved to travel—but it wasn’t until a trip to Mexico that I realized what travel meant to my family. 

My husband and I were relaxing on the beach, watching our two boys run up and down the golden stretch of sand. Soon, they were joined by other boys around their same age.

They began kicking a soccer ball together, enjoying some good old-school, unstructured play. My husband and I smiled as their laughter filled the air.

In fact, their laughter was the only thing we could understand!

Turns out, our boys were playing soccer with some little locals, and even a few Italian boys also on vacation joined in. It was so amazing to see how easily these kids were able to break down their barriers. In fact, I don’t think they considered their different languages,or their different cultures, to be a barrier at all.   

 

In that moment, my children realized that despite our differences - we can all get along. Travel is a wonderful way for us to share unique experiences and learn about different cultures; to connect with new people, new experiences, and each other. 

My desire for others to experience a destination - not just take a trip - is my goal with each itinerary I create for my clients. Your needs and wants for the trip are the focus, and then I add unique, local experiences mixed in with luxurious touches to creat an adventure you'll remember.

You can enjoy time exploring the world with your favourite people — without all the planning stress that typically comes with booking your own vacation. 

So, instead of staying up late, after the kids have gone to bed, searching for flights …

Instead of wondering if the resort you found online is as luxurious as the pictures suggest …

Instead of trying to figure out the how to get from the airport to the hotel with a bevy of bags and jet-lagged kids in tow …

Leave your worries with me — so I can transform them into an effortless, unforgettable escape.  

Ready to experience a new destination? Let's start planning your next adventure!

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Meet Renee

Growing up in the middle of small town Saskatchewan, travel was always so important to me and my family. My dad would take three weeks off work every year to take us on long drivs acress the country and the United States, or long flights across the world to visit family in Taiwan and Hong Kong. My parents made sure to open my eyes to the huge, astounding world all around me. There was so much more to see beyond my little town, and I'm forever grateful that they gave me a sense of "wanderlust" at such a young age.

Now with two children of my own, I'm trying to pass on my love for travel to them. My family has been all around the world together!

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We’re Disney fanatics; I’ve been to every Disney park in the world, except for Shanghai and Tokyo (but they’re on my list!). From cruises to land tours to big family vacations with both the kids and grandparents in tow, we’ve done it all.

Along the way, I've learned that taking the time for travel together isn't always easy, but it's always worth it.

 

And that realization is exactly why I became a travel advisor.

As a busy mom and business owner, I know how hard it is to see past the “day-to-day” stuff and focus on the big picture. We’re so busy with homework, and budgets, planning meals, and registering kids for activities that we just don’t have enough time to think about the values we want to instill. And the memories we want to make.

But you can’t go back and recreate the “big picture.” There’s no reset button on memory making. That’s why I help my clients carve out time to plan life-changing trips now.

It’s never too late to take that trip — and it’s never too early either.

So if a lack of time, overwhelm, or the feeling that you just don’t know where to start has been holding you back from planning your dream vacation … that’s what I’m here for.

I encourage you to reach out, so not another day goes by where you’re not thinking about the “big picture.” Because when it comes to reconnecting with your family and your loved ones, that’s what really matters. Life is too short to stay home!

I can't wait to help you plan your dream vacation.  Contact me today to get started!